Terms of service

Terms of Service

Last updated: 1 July 2026

Welcome to Tiami. These Terms of Service govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

General

Throughout these Terms, "we", "us", and "our" refer to Tiami. We reserve the right to update or modify these Terms at any time. Any changes will take effect immediately upon being published on our website.

It is your responsibility to review these Terms periodically before using our website or placing an order.

Eligibility

By using this website, you confirm that you are at least the age of majority in your country of residence or have permission from a parent or legal guardian to use our website.

You agree not to use our products or website for any unlawful purpose or in breach of any applicable laws or regulations.

Products

We make every effort to display our products as accurately as possible. However, colours may vary depending on your device or screen settings, and we cannot guarantee that your device will display colours accurately.

All products are subject to availability. We reserve the right to discontinue or modify products at any time without prior notice.

Pricing

All prices are displayed in Pounds Sterling (GBP) unless otherwise stated.

We reserve the right to change prices at any time. Price changes will not affect orders that have already been accepted.

If we discover an obvious pricing error after an order has been placed, we reserve the right to cancel the order and issue a full refund.

Orders

Once you place an order, you will receive an order confirmation email. This does not constitute acceptance of your order.

We reserve the right to refuse or cancel any order where we reasonably suspect fraudulent activity, unauthorised payment, pricing errors, stock inaccuracies, or any other legitimate reason.

If your order is cancelled after payment has been taken, you will receive a full refund.

Shipping

Estimated delivery times are provided for guidance only and are not guaranteed.

We are not responsible for delays caused by postal services, customs authorities, weather conditions, or circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping information. We are not liable for orders delivered to an incorrect address supplied by the customer.

Returns

Please refer to our Returns & Refunds Policy for full details regarding returns, exchanges and refunds.

Intellectual Property

All content on this website, including text, graphics, logos, photographs, product images, branding and designs, is owned by or licensed to Tiami and is protected by intellectual property laws.

No content may be copied, reproduced, distributed or used without our prior written permission.

Website Use

You agree not to misuse our website by introducing viruses, attempting unauthorised access, interfering with website security, or using automated systems to extract data without our permission.

Limitation of Liability

To the fullest extent permitted by law, Tiami shall not be liable for any indirect, incidental or consequential loss arising from the use of our website or products.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud or for death or personal injury caused by negligence.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts of England and Wales.